Privacy Policy
Last updated: June 17, 2026
Ellerslie Roofing ("we", "us", or "our") respects your privacy. This policy explains what information we collect through our website at ellerslieroofing.ca, how we use it, and the choices you have. We handle personal information in line with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and Alberta's Personal Information Protection Act (PIPA).
Information We Collect
We collect information you choose to give us, and limited technical information collected automatically.
- Information you provide: when you submit a quote request or contact form, we collect your name, phone number, email address, the service you are interested in, and any details you include in your message.
- Automatically collected information: like most websites, we collect standard analytics data such as pages visited, approximate location, device and browser type, and how you arrived at the site.
How We Use Your Information
- To respond to your quote requests and questions.
- To provide estimates, schedule work, and deliver our roofing services.
- To follow up about your project and improve our service.
- To understand how visitors use our website so we can improve it.
We do not sell your personal information.
Forms and Email (FormSubmit)
Our contact and quote forms are processed by a third-party form-to-email service (FormSubmit) that delivers your submission to our inbox. The information you enter in the form is transmitted to our email so we can respond. A copy of submissions may also be sent to an operating partner who helps manage our enquiries. By submitting a form, you consent to this handling. Please do not submit sensitive personal information through the form.
Analytics and Cookies (Google Analytics)
We use Google Analytics 4 to understand website traffic. It may set cookies or similar identifiers to measure visits and interactions, such as button clicks and form submissions, in aggregate. This data helps us improve the site and is not used to personally identify you by us. You can control cookies through your browser settings, and you can opt out of Google Analytics using Google's browser add-on. For information on how Google handles data, see Google's privacy policy.
How We Share Information
We share your information only with service providers that help us operate, such as our form-to-email and analytics providers, and only as needed to deliver the service. We may also disclose information if required by law.
Data Retention and Security
We keep enquiry and customer information only as long as needed to serve you and to meet legal and business requirements, then dispose of it securely. We take reasonable measures to protect your information, though no method of transmission over the internet is completely secure.
Your Rights
Under Canadian and Alberta privacy law, you may request access to the personal information we hold about you, ask us to correct it, or ask us to delete it, subject to legal limits. To make a request, contact us using the details below.
Contact Us
For any privacy question or request, contact Ellerslie Roofing at (780) 555-0199, or write to 8205 8 Ave SW, Edmonton, AB T6X 1L8.
Changes to This Policy
We may update this policy from time to time. The "last updated" date above reflects the most recent revision.